These terms explain how the ClickSpur website and subscription services work. By creating an account or purchasing a plan, you agree to them.
1. Our services
ClickSpur provides done-for-you social media marketing for Australian businesses: marketing plans, content design, and everyday publishing to your connected social media accounts across your selected locations. The exact scope, deliverables and timing for your business are confirmed before paid work begins.
We commit to designing content from your product catalogue or services and publishing it according to your selected plan. Publishing and performance tracking depend on your accounts being properly connected — if a platform is not connected or permissions are revoked, we cannot publish or report on that platform until it is reconnected.
2. Examples and results
Content shown on this website is clearly labelled example content. It does not represent guaranteed results, live integrations, or customer testimonials. Results from social media vary by business, industry, location and platform, and we do not guarantee any particular outcome.
3. Content approval & ownership
- You keep full ownership of the products, images, text and information you supply to us.
- Marketing content we design and deliver for you (posts, images, captions, reels) is yours to use for your business marketing.
- ClickSpur may showcase clearly labelled example content drawn from the style of work we produce, without identifying your business unless you agree.
4. Your responsibilities
- Provide accurate business, product and contact information, and keep it up to date in your dashboard.
- Only submit products, services and content you have the right to promote, and that comply with Australian law and each platform's rules.
- You are responsible for the accuracy of the prices, offers and product details in your catalogue that appear in published content.
- Keep your account credentials secure and only connect social media accounts you own or are authorised to manage.
5. Billing, plans & cancellation
Subscriptions are billed monthly or annually as selected at sign-up. Prices shown are in Australian dollars and are exclusive of GST where applicable, as noted on our pricing page.
Monthly plans have no lock-in contract and can be cancelled anytime. Annual plans can be cancelled part-way through: the months used are charged at the standard monthly rate and the remaining balance is refunded. Full details, including worked examples and refund timing, are set out in our Cancellation Policy.
6. Suspension & termination
We may suspend or terminate an account if it is used for unlawful, misleading or infringing content, for non-payment, or in a way that breaches these terms or platform rules. Where practical, we will notify you and give you the opportunity to fix the issue first. You can close your account at any time by contacting us.
7. Platform rules
Publishing is done through each platform's official connections and permissions. Platform features, metrics and rules change from time to time and are outside our control. We will always adapt to the current official requirements of Facebook, Instagram and YouTube.
8. Liability
To the extent permitted by Australian law, ClickSpur's total liability for any claim relating to our services is limited to the service fees you paid to us in the three months before the claim arose. We are not liable for indirect or consequential losses, or for losses arising from content or information you supplied, or from changes made by third-party platforms. Nothing in these terms limits rights you have under the Australian Consumer Law.
9. Governing law
These terms are governed by the laws of New South Wales, Australia.
10. Contact
Questions about these terms? Email support@clickspur.com.au.